Outsourcings and Managed Services
Obtaining mission critical information technology and telecommunications services from specialist third party service providers (onshore and offshore) is becoming commonplace in all market sectors. Our experience of negotiating and drafting these complex contracts will greatly assist you in managing risk, controlling service quality and price.
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Software Development
Not all of the software you require can necessarily be bought “off-the-shelf”. When you require bespoke software tailored to meet your business needs you also require a bespoke contract that will ensure that you obtain a quality product that will deliver the functionality that you require both now and in the future, for an agreed price.
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Software Licensing and Maintenance
Standard form software licensing and maintenance contracts are “apparently” non-negotiable and can be extremely difficult to follow. Failure to fully understand their terms can prove to be unnecessarily expensive and can put your business at risk. There is no excuse for not ensuring that you have the right licences using the most appropriate licensing structure available.
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Data Protection and Freedom of Information
Lying at the heart of any information systems are the databases which contain the information to be processed. Your systems must be designed and operated in accordance with the laws relating to the protection of the personal data of your customers, staff and others. Accordingly you must ensure that personal data is secure, that personal data is not kept longer than necessary and that you can fulfil subject access requests on time.
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